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The STP Internet Committee is excited to announce the launch of a new AI-powered search tool in the ToxPathNet Member Community, designed to help you find the information you need faster, smarter, and more efficiently.
This advanced tool uses artificial intelligence to scan content contributed by fellow members, official STP resources, and other trusted materials available within the community. Rather than returning a simple list of links, it summarizes the most relevant information and includes source citations so you can explore further with confidence. We hope this new feature enhances your experience and makes navigating the wealth of knowledge in ToxPathNet even easier.
What to Know About the New AI-Powered Search Tool:
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- Smarter Search: The AI uses a method called RAG (Retrieval-Augmented Generation), which pulls from actual documents and discussion threads within your communities. Instead of returning a list of links, it delivers direct answers with clear references.
- Trusted Sources Only: Answers are based on community posts, official STP and ToxPathNet resources, and pre-trained industry data - never random internet content.
- Your Privacy is Protected: Your content is not stored, reused, or shared. The chatbot responds in real time and does not retain your past interactions.
- Transparency: If your post or comment contributes to an answer, the AI will credit your content as the source, helping build a richer, more connected knowledge base.
- Frequently Asked Questions (FAQ): Want to dive deeper into how it works? Check out the AI-Powered Search FAQs for more details.
- Still Human-Friendly: This tool is here to support your experience, not replace it. You can always continue to "Ask Your Fellow Humans" in your community forums for more complex or nuanced discussions.
- We Want Your Feedback: Spot something off? Please share your feedback with us at stp@toxpath.org.
This tool is here to make it easier for you to access the knowledge already within our community without replacing the value of real conversations and expert insights.
Give it a try next time you log in! IMPORTANT: This feature is currently in beta. During this time, the user experience is actively in development and subject to change. AI may occasionally produce incorrect or misleading information. Please verify all information independently. If the tool doesn’t return a useful result the first time, try asking the same question a second time to produce a result. As you test this feature, your feedback is welcome. Send your thoughts and suggestions to uxfeedback@higherlogic.com.
Frequently Asked Questions (FAQ) –
Understanding Our AI-Powered Search
1. What is this AI chatbot, and how does it work?
The AI chatbot is an advanced search tool that helps community members quickly find relevant information. It uses Retrieval-Augmented Generation (RAG), a modern way of searching that retrieves documents from content contributed to the community and presents answers in a conversational format. It also leverages a large language model to enhance responses when appropriate.
2. What is RAG, and how is it different from traditional search?
RAG is just a smarter way to search. Traditional search engines return a list of documents based on keywords, leaving you to sift through them. RAG works by retrieving the most relevant documents and generating a summarized response while citing the sources. This means you get direct answers with references to the original content.
3. Does the chatbot create new knowledge?
No, the chatbot does not create new knowledge. It [primarily] retrieves and summarizes information from trusted sources within the community. [The chatbot can also answer general industry-related questions using the pre-trained data in the LLM—but only when no more relevant community-generated content is available.]
4. What sources does the chatbot use to generate answers?
The chatbot retrieves information from:
• The content contributed to the community (e.g., past discussions, blogs, uploaded documents)
• Official resources of the organization
• [The LLM’s pre-trained data, but only if it is relevant and no better community or official content exists. Rest assured, this is data that the model was pre-trained with and DOES NOT mean that the model is being trained on your data.]
5. Is my past content being used without my permission?
No, your contributions remain protected. The AI does not store or reuse your past content beyond the specific response it generates in the moment. It functions just like a search engine that pulls up relevant posts but does not retain any information afterward.
6. How does the chatbot keep my interactions safe and confidential?
The chatbot is powered by [Azure OpenAI or IBM watsonx], which has industry leading security measures in place. This helps ensure that every request is processed securely and guarantees that the AI does not learn from your questions or the content that was contributed to the community.
7. Will my contributions be credited if they are used in an answer?
Yes! Since the chatbot retrieves relevant documents for the community, it will provide references to the original sources when applicable. This ensures transparency and allows members to see where the information is coming from.
8. Can I request that my past content not be used?
Since the chatbot only retrieves existing content from within the community, like a search engine, your content is handled in accordance with our community terms and conditions. Please reach out to us at [contact us email] if you have questions.
9. What happens if the chatbot can’t answer my question?
If the chatbot is unable to provide a satisfactory answer, you can use our “Ask Your Fellow Humans” feature! Our community of experts in [our field] are all gathered together in this forum. The perfect place to ask the experts.
10. Is this replacing human moderators or customer support?
No, the chatbot is meant to assist, not replace, human engagement. It helps answer common questions quickly, but members can still connect with experts and moderators for complex discussions.
11. What happens if the chatbot gives an incorrect or misleading answer?
While RAG improves accuracy by pulling from real sources, mistakes can happen. If you notice incorrect information, you can report it to us at [contact us email], and we will review and refine the chatbot’s knowledge base to improve future searches.
12. How can I trust that the AI is not biased?
The chatbot prioritizes “official content” from the organization, and trusted community-generated content over general AI-generated responses. This ensures that industry experts, professionals, and community members drive the accuracy and relevance of the information provided to you.
13. Can I see the sources used to generate an answer?
Yes! The chatbot provides references for the information it retrieves, so you can always check the original sources.
14. Why is this better than just using Google or ChatGPT?
Google searches the entire internet, which may include unreliable or irrelevant sources. ChatGPT is trained on those same sources Our chatbot is focused on content created by us and our community of experts, making it more precise and useful for members of our community.
15. Will AI take over all community discussions?
Absolutely not! The chatbot is a tool for enhancing engagement, not replacing discussions. It helps surface useful information faster, so community members can focus on deeper conversations and collaboration.
16. How can I provide feedback on the chatbot’s performance?
We welcome your feedback! You can report issues or suggestions by contacting our support team to help refine the experience.
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